北京理工大学珠海学院 2020届本科生毕业设计
II
Strategic research on current service quality and improvement of
cabin service of airlines
Abstract
In the context of globalization, China has already introduced some oversea advanced
service theories, enabling most domestic service industries can make some improvements.
China’s aviation service products, however, have an obvious phenomenon of homogenization.
Meanwhile, China’s airlines have to be more international and compete with fo
航空公司机上服务质量现状与提升战略研究-1319字.pdf