Abstract
With the continuous and diversified development of artificial intelligence technology, it
gradually penetrates from daily work to daily life, and artificial intelligence-based voice
assistants are one of them. People often carry a voice assistant on their smartphones, such as
Huawei voice assistant and Apple's Siri; they will buy smart speakers from Tmall Genie or
Xiao Ai at home. Artificial intelligence voice assistants have a huge user base, and their
satisfaction and influencin
人工智能语音助手的用户满意度及其影响因素研究-19822字.pdf